If you are reading this, then you have probably dealt with a lot of the same frustrations I did trying to get my ScanSnap s1300 working on Windows 10.
These instructions will probably also work for other older models of the scanner, like the s1500.
The Problem – The ScanSnap s1300 is Too Damn Old
Whenever I would connect the scanner to my computer, Windows itself would try to install a driver and the blue light on the scanner would just keep blinking. The little S around my scansnap manager would stay red with a cross through it. Its software just didn’t want to play nicely with Windows 10, and even the ScanSnap Support Tool kept telling me something like “Driver is not installed. Install the driver.”
I can’t tell you how many times I tried re-installing the software just to get the same results. I lost count.
The Solution – Newer Software Exists!
Apparently the problem is that the software for older models is old and unsupported, and Fujitsu isn’t planning on releasing any updates. So the solution is actually really kind of stupid: use the software for a newer model.
I personally had success using the software for the iX500.
There were a few extra steps I took just to be extra careful:
- Unplug the scanner (just the USB connection to the computer)
- Uninstall the ScanSnap manager software that came with the s1300
- Delete everything in C:\Program Files (x86)\PFU
- Delete everything in C:\Users\[Your Username]\AppData\Roaming\PFU
- Restart your computer
- Download and install the ScanSnap Installer for the iX500 (direct download link)
- Sidenote: I also downloaded the ScanSnap Manager on that page, but it apparently is redundant and unnecessary
- Plug your scanner back in
- Pray to the gods
- Open the scanner lid
- Hopefully it now works!